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GCB Docs
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      • Introduction
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      • Trade Crypto
      • Trader experience UI
      • Reward (Coming Soon)
      • KYC
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      • Customer Support
      • Report an Issue
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      • How to set 2FA
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      • How To Leverage Trade
  • GCB Token
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  • White Paper V2.0
    • Abstract
    • Introduction
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    • Regulatory Strategies
    • Equations for Key Processes
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    • Disclaimer
  • LitePaper & Visual Concept
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  • Roadmap
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      • BTC Bitcoin Wallet
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      • كيفية إتمام عملية "اعرف عميلك" (KYC)كيفية إتمام عملية "اعرف عميلك" (KYC)
      • كيفية إعداد المصادقة الثنائية 2FA :
      • نسخ التداول
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Report an Issue

Report an Issue

Introduction

Welcome to our issue reporting section! Your feedback is invaluable to us and helps improve GCBex. Thank you for taking the time to contribute.

What to Report

  • Bugs: Functionality that doesn’t work as expected.

  • Performance Issues: Slow responses or other performance-related concerns.

  • Usability Issues: Anything that makes the product difficult to use.

  • Feature Requests: Suggestions for new features or improvements to existing ones.

How to Report

  1. Send us an email:

  2. Include Essential Information:

    • Title: A brief, descriptive title.

    • Description: A detailed explanation of the issue.

    • Steps to Reproduce: Step-by-step to re-encounter the issue.

    • Attachments: Include screenshots or videos if applicable.

    • System Info: Details about your operating system, browser, etc.

    • Logs: Attach any relevant logs.

Follow-Up

  • Acknowledgement: You will receive an email confirmation.

  • Tracking: Track the status of your report here.

  • Updates: Expect updates via email as we resolve the issue.

Need Help?

We look forward to your contributions. Each report helps us make GCBex even better for everyone.

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Last updated 7 months ago

If you require assistance with your report or have further questions, please contactContact

support@gcbex.com