Reset Password
Last updated
Last updated
If you've forgotten your password or need to reset it, follow these simple steps to regain access to your account.
Step 1: Go to the Login Page
Open the GCB app or head to GCB website to reset your password.
On the login screen, look for the option that says "Forgot Password?"
Step 2: Enter Your Email or Phone Number
After selecting "Forgot Password?", you will be prompted to enter your registered email address or phone number.
Type it in and click "Next."
Step 3: Check Your Email for a Reset Link
Check your email inbox (or spam/junk folder) for an email with the subject line, "Retrieve the Password".
Type the code sent in your e-mail into the Security Verification pop-up
Step 4: Create a New Password
You will be redirected where you can create a new password.
Make sure to follow these best practices when creating your new password:
Use at least 8 characters.
Include a mix of uppercase and lowercase letters, numbers, and symbols.
Avoid using easily guessed information like your name or common words.
Step 5: Save Your New Password
Click "Submit" to finalize your new password.
You should see a confirmation message that your password has been successfully updated.
Step 6: Log In with Your New Password
Go back to the login page and enter your email or username with your new password.
Click "Login" to access your account.
For more information please contact: support@gcbex.com.
